JOIN OUR TEAM
Experience RV Warranty Clerk Administrator
Job Description
Well-established and reputable RV dealership is currently looking for an experienced, RV Warranty Administrator. The Warranty Administrator oversees all activities concerned with warranty processing and promptly submits manufacturer and after-market warranty claims and the resulting collection of all warranty revenues. This position is important to the overall cash flow and profitability of the dealership, and we need a detail-oriented candidate who can manage warranty processing effectively.
Essential Duties Include
- Communicates with manufacturers on warranty claims.
- Estimate repair hours.
- Obtain manufacturer approval for each claim.
- Invoice manufacturers for all authorized warranty work.
- Communicate with service department on the status of the warranty claim.
- Review every warranty repair order for completion, accuracy, and legibility.
- Analyze problems and identify trends to develop strategies for maximizing claim process.
Qualifications:
- High school diploma
- Previous experience in dealership Warranty Processing
- RV Warranty Experience is a must.
- Basic RV knowledge
- Ability to effectively communicate verbally and in writing.
- Ability to confront and resolve difficult customer service situations.
- Professional appearance
- Demonstrated customer service skills.
- Ability to read and comprehend written instructions and information.
- General knowledge of RV parts and RV mechanical operations
- Pre-employment background check
- Professional references